STEP ONE: Create an account on the VanCity Crew Mail website and go to Account Settings STEP TWO: Complete the registration in Account Settings. After completing the registration form, you will receive email notifying that your Unique VanCity Mail Address is active STEP THREE: Use your Unique VanCity Mail Address to start sending packages. *Please ensure that you use the below address and format when updating your shipping address:Full Name/VCCM/YourShip1111 B C D Surrey, BCVVV VVV  STEP FOUR:You’ll receive instant email notifications when your package(s) arrive at our facility. STEP FIVE: We will then deliver your package the following turn around day. If your package is received within 24h of your turn around day, the package will arrive the following turn around day.

You will receive an e-mail notification that we have received your package(s). Once you receive the notification, your package has been scanned into our facility and will be ready for your delivery.

Package deliveries are based on size, weight and dimensions. Please see the homepage for specific pricing. Prices range from $5USD - $20USD.

Double check your spam folder and junk folder in your email

Yes. We keep track of everyone who registers on our website. This also ensures your packages are never lost!