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Crew Mail FAQ
General
STEP ONE: Create an account on the VanCity Crew Mail website.
After signing up, you will receive notifications upon package arrivals.
Please ensure that you use the below address and format when updating your shipping address:Full Name/VCCM/YourShip1111 B C D Surrey, BCVVV VVV STEP TWO: We accept and safely store your package(s) within a climate controlled environment. STEP THREE:You’ll receive instant email notifications when your package(s) arrive at our facility. STEP FOUR:
We will then deliver your package the following turn around day. If your package is received within 24h of your turn around day, the package will arrive the following turn around day.
You will receive an e-mail notification that we have received your package(s). Once you receive the notification, your package has been scanned into our facility and will be ready for your delivery.
Package deliveries are based on size, weight and dimensions. Please see the homepage for specific pricing. Prices range from $5USD - $20USD.
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